Supervisor, £27,707 per annum, Part time or full time Hours

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT
As a Supervisor, you'll be the strong right hand to your Store Manager, taking the lead when needed and helping to keep the unit running smoothly and successfully every day.
The role is simple, to be an enthusiastic leader and brand ambassador to work within the nation's favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK's rest stop experience.
What we offer our Supervisors:
Annual bonus up to £3,445pa*

Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more

Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance

Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a Supervisor:
Fabulous development opportunities including funded qualifications, leading to the next step in the management team

Lead shifts with confidence, ensuring smooth operations during busy trading periods

Create a positive, high-energy culture where colleagues feel valued, supported, and empowered

Maintain outstanding food safety, health & safety, and compliance standards at all times

Monitor performance through key metrics and take action to drive continuous improvement

Act as a role model for Costa's values, service standards, and ways of working

What you'll bring to us:
· Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer service
Passion for delivering a memorable customer experience

Great communication skills and be comfortable making decisions

Ability to work on own initiative ad make reasoned decisions under pressure

If you're a Shift Manager, Team Leader, Supervisor or Duty Manager ready to step up, take on more responsibility and accelerate your career into management, we want to hear from you.
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance. xrexnqw
Moto, a place where ambition grows, careers click into gear, and potential travels far.
Apply today!
*Please note internally this role is called Team Leader