About us At DFS Group, we're proud to help people create spaces they love to live in. We're home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission .
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Behind our brands is a passionate Group team. From Finance and Technology to People, Marketing and Supply Chain, our Group functions power everything we do. They create the foundations that allow our brands to thrive, innovate and grow. Whether you're supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other. It means every customer is our favourite, every voice is valued, and every interaction is one we're proud of. When you're part of a community that shares your way of thinking, the wins feel bigger. The effort feels worth it. It's a place where people stay because they feel valued, and find room to grow because they're challenged. This role is on a fixed term contract - 12 Months About the role As our Senior Web Content Coordinator, you will be the driving force behind our online product setup and digital content execution. In this highly collaborative role, you will partner with cross-functional teams - including Buying, Merchandising, and Trade - to ensure seamless product launches and accurate promotional messaging across our UK and ROI websites. Working closely with the Online Product Manager, you will not only maintain exceptional standards of data accuracy and conduct thorough post-launch audits, but also actively contribute to our digital roadmap and continuous site enhancements. This position offers the opportunity to step into a leadership capacity as a subject matter expert, where you will train new team members, optimize setup workflows, and guide the team to deliver an outstanding online customer experience. What you'll be responsible for Managing end-to-end product setup across multiple systems, maintaining high standards of data accuracy and supporting the team to resolve operational challenges.
Collaborating with key cross-functional stakeholders - including Buying, Merchandising, Image, and Trade teams - to deliver accurate and seamless product launches.
Partnering with the Online Product Manager to establish robust processes, review campaign performance, and ensure online product data remains precise and up to date.
Implementing and managing promotional messaging for products, aligning site content with campaign calendars and wider marketing activities.
Supporting New Product Development (NPD) launches and oversee continuous enhancements to onsite content.
Contributing directly to the digital roadmap, helping the Online Product Manager drive ongoing improvements across our online platforms.
Acting as the key point of contact for product management queries, step in to lead team meetings, and provide guidance in the Online Product Manager's absence.
Ensuring full alignment between our ROI and UK websites while managing regional differences accurately.
Conducting thorough post-launch site audits, resolving feedback swiftly to guarantee an outstanding customer experience.
Driving continuous optimization of product setup workflows through process refinements and project work.
Training and onboarding new team members on setup systems, serving as an approachable subject matter expert.
We're looking for someone who has Exceptional organizational skills and a systematic method for balancing tasks and key priorities.
A proven background in information input, maintaining rigorous standards of precision and uniformity.
Meticulous eye for detail, adept at catching and rectifying discrepancies across team workflows seamlessly.
Thriving in a dynamic setting, seamlessly managing multiple demands while working calmly under pressure.
Track record of meeting tight target dates without compromising on precise execution or overall quality.
Strong interpersonal skills, fostering collaborative connections with digital colleagues, internal teams, and external affiliates .
Don't let it discourage you if you don't have all of this experience, it's a guideline that will help you hit the ground running. If the role sounds like it would be a great fit for you and you'reconfident that it suits you, we'd love you to apply.
Room to grow Everyone at DFS Group begins with a structured induction designed to help you understand our brands, our culture and how we work together . From day one, you will have access to our online Learning Hub, filled with digital courses, tools and resources to support your development. For leaders, we offer virtual workshops focused on building confident, capable leadership. We also run skills-based workshops to strengthen core capabilities across the business. Colleagues can also undertake nationally recognised qualifications through our apprenticeship programmes, giving you the opportunity to gain external accreditation while you grow your career with us. Our DFS Group benefits We believe great work deserves great support. That's why we offer benefits that help you grow, feel looked after, and enjoy life beyond work. Here's what we have to offer:
23 days holiday, plus the option to buy up to 5 more
Enhanced parental leave
Health cash plan from £1 a month, with everyday cashback
Employee Assistance Programme for support when you need it
Extras like flu vouchers, menopause support and health check
Pension with company contributions
Life assurance for peace of mind
Sharesave scheme to save each month and invest in our future
Structured induction from day one
Access to our Learning Hub and skills workshops
Leadership development and apprenticeship programmes
30% colleague discount, plus 15% for friends and family, three times a year
Discounts and cashback at hundreds of retailers
SmartTech scheme to buy tech up to £1,000
Cycle to Work scheme for bikes and accessories up to £1,500 through salary sacrifice
Electric vehicle lease scheme with Octopus to help you save and reduce your impact
One paid volunteering day each year
Equal opportunities We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve and makes room for different backgrounds, perspectives and experiences. xrexnqw We turn that commitment into action through colleague networks, trusted partnerships and recognised accessibility initiatives such as the Hidden Disabilities Sunflower . If your experience does not quite match every part of the role, we'd still love to hear from you. If you need any adjustments or additional support during the application process, please contact our Talent Team at and we will be happy to help.
