Salary: Competitive Salary + Bonus + Excellent Benefits Senior Sales Advisor - Inverness - William Wilson So, who are we? We are William Wilson, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more. As a Senior Sales Advisor based in Inverness you'll be responsible for: Handling customer queries and provide solutions, including sourcing, quoting, and managing special orders Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending Maintaining up-to-date knowledge of product developments, market trends, and industry changes Coordinating with suppliers to source materials, check availability, and negotiate costs. Serving customers on the trade counter by understanding their specific needs and providing product recommendations and quotations. This is a full time permanent role working 40 hours per week, Monday to Friday between 08:00 - 17:00. And here's what we'd like you to have: A good all-round knowledge of the plumbing & heating industry with both commercial and domestic factors. An appreciation of the demands of working within the merchant industry Understanding the importance of teamwork and how it can improve service levels for customers Be able to demonstrate an understanding and passion for excellence in customer service IT, Numeracy and Analytical skills required We look forward to receiving your application! #ACHS100 TPBN1_UKTJ