Senior Infrastructure Engineer Gloucester £55-70k DOE Monday-Thursday 08:00-16:30 and Friday 08:00-15:00 Line Management (2 Engineers)

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.

The Senior IT Infrastructure Engineer is responsible for managing and optimising the global IT infrastructure, with primary focus on the UK region, and for acting as the senior technical lead within the UK IT team. This is an infrastructure-first, security-minded role: the postholder ensures the infrastructure is secure, scalable, resilient and aligned with business needs, whilst taking a leading role in strengthening the organisation's cyber security posture. The Senior IT Infrastructure Engineer line manages two UK-based engineers, leads infrastructure projects and major escalations, and collaborates closely with the Senior IT Infrastructure Lead (US) and Senior IT Infrastructure Engineer (Italy) to ensure consistency across global operations.

Principal Duties and Responsibilities:
? Senior Technical Leadership: Act as the senior technical lead and principal escalation point within the UK IT team, providing hands-on expertise across infrastructure and security.
? Team Leadership and Line Management: Provide line management for two UK-based engineers (IT Infrastructure and Support Engineer and IT Support Technician), including objective setting, performance management and development planning, fostering a high-performance culture and smooth day-to-day operations.
? Mentorship and Development: Mentor and coach junior IT staff, assisting with complex technical issues and actively supporting their skill development.
? Infrastructure Management: Oversee the design, implementation and ongoing support of IT infrastructure in the UK office, including virtualisation platforms (VMware/Nutanix), server, storage and network estate, ensuring systems are secure, high-performing and scalable.
? Cloud and Modern Workplace: Own and enhance the UK's Azure and Microsoft 365 environments, including Entra ID, Conditional Access, Intune device management and Microsoft Defender.
? Cyber Security Posture: Support and continuously enhance the organisation's cyber security posture, hardening Microsoft 365 and infrastructure to security best practice, tightening identity and access controls, and driving remediation of identified risks.
? Vulnerability Management: Own the vulnerability management lifecycle for the UK estate, scanning, triage, prioritisation, patching and reporting, working with global colleagues to drive risk down and evidence progress.
? Security Incident Response: Act as a senior responder for security alerts and incidents, leading investigation, containment and post-incident review alongside the global IT team.
? Compliance Initiatives: Lead and contribute to compliance activity including Cyber Essentials / Cyber Essentials Plus, ISO 27001 and GDPR, supporting audits, evidence gathering and remediation.
? Project Leadership: Lead infrastructure and security projects in the UK, such as system migrations, technology rollouts, security tooling deployments and network enhancements, ensuring they are delivered on time, within scope and within budget.
? Collaboration with Global Teams: Work closely with the Senior IT Infrastructure Lead (US) and Senior IT Infrastructure Engineer (Italy) to align infrastructure and security standards, processes and policies.
? Disaster Recovery and Business Continuity: Own the development and execution of disaster recovery plans and business continuity strategies. Oversee failover testing and ensure the organisation can maintain operations during emergencies.
? Performance Monitoring: Continuously monitor infrastructure performance, identifying areas for improvement and implementing proactive solutions to minimise downtime and ensure system efficiency.
? Vendor Management: Engage with vendors to evaluate new technology and security solutions, manage relationships, and ensure service levels are met in line with contracts.

Knowledge Required:
? Infrastructure Expertise: Advanced knowledge of network architecture, server infrastructure, virtualisation technologies (VMware and/or Nutanix) and cloud platforms (Azure).
? Microsoft 365 and Identity: Strong working knowledge of Microsoft 365 administration and security, Entra ID, Conditional Access, Intune and Microsoft Defender.
? Security Mindset: Practical experience applying security best practice to an infrastructure estate, hardening, patching, identity and access management, endpoint protection, logging and monitoring.
? Vulnerability and Risk Management: Experience running vulnerability scanning and remediation activity and communicating risk clearly to technical and non-technical audiences.
? Security and Compliance: Sound understanding of compliance frameworks such as Cyber Essentials, ISO 27001 and GDPR, with experience implementing and evidencing secure infrastructure.
? Project Management: Proven ability to manage multiple infrastructure and security projects concurrently, demonstrating strong planning, execution and leadership skills.
? Problem-Solving: Strong analytical and troubleshooting abilities, capable of diagnosing and resolving complex technical issues quickly and effectively.
? Leadership and Line Management: Demonstrable experience of line managing or leading engineers, including mentoring, development and performance, and a genuine willingness to take on people management responsibilities.
? Collaboration and Communication: Strong interpersonal skills, with the ability to work effectively with global IT teams, senior management and vendors.

Qualifications and Experience:
? Educational Background: Bachelor's degree in Computer Science, Information Technology or a related field; relevant certifications (e.g. Microsoft Certified: Azure Administrator, Microsoft 365 / Security certifications, Fortinet, or equivalent) are a plus.
? Professional Experience: Minimum of 5-7 years of hands-on experience in IT infrastructure management, with a proven track record of leading infrastructure projects in a mid to large-scale organisation.
? Security Experience: Demonstrable experience of working on cyber security within an infrastructure context, Microsoft 365 security, Defender, Conditional Access, vulnerability management and security hardening. This is not a dedicated Cyber Security Engineer role, but a strong security background alongside infrastructure expertise is highly desirable.
? Leadership Experience: Previous team leadership or line management experience, with the appetite to develop and support a small team.
? Certifications: Certifications in cloud platforms, network management or cyber security (e.g. Azure, Microsoft SC-series, CompTIA Security+, Fortinet) are preferred.
? Industry Experience: Experience working within highly regulated environments, with exposure to compliance standards such as Cyber Essentials, ISO 27001 and GDPR.
? Project Leadership: Demonstrated experience in leading infrastructure projects, from planning and design through to implementation and post-go-live support.
? Technical Skills: Expertise in virtualisation (VMware/Nutanix), Azure and Microsoft 365, Intune and Defender, Entra ID and Conditional Access, network design and management, and cyber security tooling and protocols. xrexnqw

Benefits Include:
• 25 days annual leave, plus statutory days.
• 8% non-contributary Pension
• Life Assurance 3 x salary
• Income Protection/long term sickness cover
• Employee Assistance Programme
• Cycle to Work scheme