About the Role
Transcomm Recruitment is recruiting a Senior Air Import Coordinator for a growing UK and international freight forwarding organisation in Cranford, Hounslow, near Heathrow. This permanent position involves coordinating air import operations and working independently when required. You will work a 4-on, 4-off day shift pattern, with 12-hour shifts that include weekends, and may occasionally be the only import clerk on shift.
Key Responsibilities
- Coordinate air import shipments, keeping freight movements organised and progressing efficiently.
- Manage import documentation and maintain accurate shipment records.
- Liaise with customers, airlines, handling agents and transport providers to support deliveries.
- Monitor shipment progress, resolve operational issues and communicate updates to relevant parties.
- Take ownership of import operations when working as the sole import clerk on shift.
- Provide clear handovers to support continuity between shifts.
What You'll Need
- Strong experience in air import operations within freight forwarding.
- A sound understanding of air import processes, documentation and customs requirements.
- The ability to work on your own initiative and manage competing priorities independently.
- Clear communication skills and a proactive approach to customer service and problem-solving.
- Good attention to detail when handling shipment information and operational records.
- Availability to work 12-hour day shifts on a 4-on, 4-off rota, including weekends.
What's on Offer
- A basic salary of £36,000–£40,000.
- A permanent role with a growing UK and international freight forwarding organisation.
- A 4-on, 4-off day shift pattern.
- A senior operational position with responsibility for independently managing air import activity.
How to Apply
Apply through this listing with your CV, highlighting your air import experience and ability to manage operations independently.