About the Role
A&O Shearman is seeking a Salesforce Product Owner to join its IT team in a full-time role based at its Belfast office. You will bring a strong Salesforce administration background to help align the CRM platform with business processes and objectives. Working autonomously and engaging with colleagues at all levels, you will support adoption and drive process improvements.
Key Responsibilities
- Provide functional administration of Salesforce to support business needs.
- Engage with stakeholders to understand their processes, objectives and CRM requirements.
- Translate business requirements into practical Salesforce improvements.
- Help prioritise CRM enhancements in line with business objectives.
- Promote Salesforce adoption and help colleagues use the platform effectively.
- Identify opportunities to improve processes and collaborate with the IT team on delivery.
What You'll Need
- A solid background in Salesforce administration.
- Salesforce ADM201 certification would be an advantage.
- The ability to understand business processes and translate objectives into CRM requirements.
- Excellent communication skills and confidence engaging with people at all levels of an organisation.
- An autonomous approach, with the ability to take ownership of your work.
- A focus on improving processes and encouraging effective CRM adoption.
What's on Offer
- A salary of £56,778.
- A full-time position within A&O Shearman's IT team.
- The opportunity to shape Salesforce improvements and support wider CRM adoption.
- A Belfast office-based role involving collaboration with stakeholders across the organisation.
How to Apply
Apply through this listing, highlighting your Salesforce administration experience, relevant certifications and approach to stakeholder engagement and process improvement.