About the Role
A&O Shearman is seeking a Salesforce Product Owner to join its IT team on a full-time basis. The role is based in the Belfast office, with the vacancy listed under Holywood, North Down, Northern Ireland. Working across Salesforce product ownership and CRM functional administration, you will help align the platform with business processes and objectives, drive adoption and support process improvement.
Key Responsibilities
- Provide functional administration for Salesforce, supporting its effective use across the organisation.
- Engage with stakeholders at all levels to understand business needs and objectives.
- Translate business requirements into practical Salesforce improvements.
- Identify opportunities to improve CRM processes and increase user adoption.
- Work with the IT team to prioritise platform enhancements in line with business needs.
What You'll Need
- A solid background in Salesforce administration.
- Salesforce ADM201 certification would be advantageous.
- Excellent communication skills and the confidence to engage with colleagues at all levels.
- The ability to work autonomously and take ownership of your responsibilities.
- An understanding of business processes and how Salesforce can support organisational objectives.
- A focus on improving processes and helping users make effective use of CRM tools.
What's on Offer
- A salary of £50,820.
- A full-time role within A&O Shearman's IT team.
- The opportunity to shape Salesforce improvements and support wider CRM adoption.
- A role involving engagement with stakeholders across the organisation.
How to Apply
Apply through this listing, highlighting your Salesforce administration experience and your approach to stakeholder engagement, user adoption and process improvement.