About the Role
A&O Shearman is seeking a Salesforce Product Owner to join its IT team on a full-time basis, with a salary of £55,507. The role combines Salesforce product ownership with CRM functional administration, helping align the platform with business processes and objectives. While this listing is associated with Downpatrick, County Down, the role is described as based in the A&O Shearman Belfast office.
Key Responsibilities
- Provide functional administration for Salesforce, supporting its effective use across the organisation.
- Engage with stakeholders at all levels to understand business processes, objectives and CRM requirements.
- Translate business needs into practical Salesforce improvements and support the prioritisation of changes.
- Drive Salesforce adoption by helping users understand and make effective use of the platform.
- Identify opportunities to improve CRM processes and work with the IT team to support delivery.
What You'll Need
- A solid background in Salesforce administration.
- Salesforce ADM201 certification would be advantageous.
- The ability to understand business processes and connect platform improvements to organisational objectives.
- Excellent communication skills and the confidence to engage with colleagues at all levels.
- An autonomous working style, with the ability to take ownership of tasks and priorities.
- A focus on user adoption and continuous process improvement.
What's on Offer
- A salary of £55,507.
- A full-time opportunity within A&O Shearman’s IT team.
- The opportunity to influence Salesforce adoption and improve business processes.
- A role involving collaboration with stakeholders across the organisation.
How to Apply
Apply through this listing, highlighting your Salesforce administration experience, relevant certifications and approach to stakeholder engagement and user adoption.