About the Role
Join EE as a full-time Sales Associate, working 37.5 hours per week in a customer-focused contact centre role. If you’re outgoing, energetic and enjoy talking to people, this is an opportunity to put those strengths to work in sales. Experience in retail or hospitality could give you a useful foundation for your next challenge. The listing is associated with Cardiff, while the role details specify EE’s Merthyr Tydfil Contact Centre; please confirm the working location when applying.
Key Responsibilities
- Speak with customers to understand their needs and explore suitable EE products and services.
- Explain available options clearly, helping customers make informed choices.
- Build rapport through friendly, engaging and professional conversations.
- Handle customer questions and respond constructively to concerns.
- Contribute to the team’s sales performance while maintaining a positive customer experience.
What You'll Need
- An outgoing personality and enthusiasm for speaking with people.
- Clear communication skills and the ability to listen carefully to customers.
- A customer-focused approach, with experience in retail, hospitality or a similar setting potentially useful.
- Motivation to develop your sales skills and take on a new challenge.
- A positive, collaborative approach to working as part of a team.
What's on Offer
- A listed salary of £29,146.
- A full-time role working 37.5 hours per week.
- The opportunity to build sales experience with EE.
- A people-focused contact centre environment with colleagues who enjoy customer conversations.
How to Apply
Apply through this listing, highlighting your customer-facing experience and what you would bring to EE’s sales team. Please confirm the working location as part of your application enquiry.