About the Role
Join RAC as a full-time Roadside Technician, helping customers get moving again when their vehicles break down. This role is listed in Loughton, Essex, and forms part of the Harlow cluster, covering areas including Harlow, Bishop’s Stortford, Sawbridgeworth, Waltham Abbey, Epping and Hoddesdon. You’ll combine practical vehicle repair skills with a reassuring, customer-focused approach.
Key Responsibilities
- Attend roadside breakdowns across your local coverage area.
- Assess vehicle faults and carry out appropriate diagnostic checks.
- Complete roadside repairs where safe and practical, helping customers continue their journeys.
- Explain faults and next steps clearly, offering reassurance to customers.
- Follow safe working practices and maintain accurate records of the work completed.
What You'll Need
- Practical vehicle maintenance and repair skills.
- The ability to diagnose mechanical and electrical faults methodically.
- Clear communication skills and a commitment to customer service.
- A responsible approach to working independently and safely at the roadside.
- A valid driving licence suitable for a mobile technician role.
What's on Offer
- A full-time roadside technician position with RAC.
- An advertised base salary of £48,121.87, inclusive of night allowance. The listing also quotes £60,000 and average on-target earnings of £43,000–£53,000; the applicable salary and earnings package should be confirmed during recruitment.
- Locally organised work, allowing you to start and finish at home.
- A customer-facing role supporting drivers across the Harlow cluster.
How to Apply
Apply through this listing with your CV, highlighting your vehicle diagnostic and repair experience and your approach to supporting customers.