Technical Support Engineer Full-Time Remote Contractor | Open to talent in LATAM About us We are an innovative B2B eCommerce enablement platform on a mission to make B2B eCommerce simpler for merchants. Since launching in 2021, our product has helped 3,500+ brands grow their B2B operations worldwide. Our customer base spans an exciting spectrum—from fast-growing startups and small retailers right through to well-known global brand names. Our product has evolved quickly and continues to be received exceptionally well, with a powerful feature set that is constantly innovating to support our mission. Role Summary The Technical Support Engineer is responsible for providing exceptional support to our customers, resolving technical issues efficiently, and ensuring every interaction drives customer confidence and success. Reporting to the CEO and working closely with both the Technical Onboarding and Onboarding