The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Company Overview Flowrite is the UK's leading National Air Conditioning & Refrigeration Company, specialising in reactive repair, maintenance and installations within the Leisure & Hospitality, Retail, Commercial and Public sectors. We are part of the Airedale Group, who offer the complete end-to-end solution in providing commercial kitchens across the food service industry. If you are looking for job security and the scope to progress, we offer excellent career opportunities as a rapidly growing business, employing 700+ people across the UK. Job Overview To provide efficient and effective on-site repairs and maintenance for clients' refrigeration and air conditioning systems, while consistently delivering a high level of customer service. This role ensures that all work is performed safely, professionally, and in line with service level agreements (SLAs). Details Competitive salary Normal working hours: 08:00–17:00 Standby allowance of £125.00 per week on a rota basis Company van Uniform Overtime rate: x1.5 (x2 on Sundays and Bank Holidays) Paid door-to-door Phone and tablet Career development plan Electric vehicle – salary sacrifice scheme 23 days' annual leave + Bank Holidays, increasing to 26 days with service Private health insurance and healthcare cash plan Retail discounts on a wide range of products and services Life insurance cover worth 2x your annual basic salary Health and wellbeing support programme All PPE provided Key Responsibilities Attend sites wearing company uniform and presenting company identification. Carry out cost-effective maintenance and repairs on a range of refrigeration and air conditioning systems. Provide technical advice and support to clients in a professional and clear manner. Complete detailed and accurate job reports following each visit or service. Provide liaison between the client and Flowrite Services Office when required. Work in accordance with agreed SLAs, meeting performance and response targets. Carry out dynamic risk assessments on-site to ensure personal safety and that of others. Report any site-related issues or incidents immediately to the Regional Supervisor or Operations Manager. Provide constructive feedback to the Operations Manager to help improve company processes, efficiency, and service delivery. Experience Required F-GAS Category 1 or equivalent. Previous experience working on various types of refrigeration equipment, such as pack systems. Experience with VRV/VRF systems and chillers. Excellent problem-solving skills with a dynamic approach. Able to actively build and develop relationships with both colleagues and customers. Strong verbal and written communication skills. xrexnqw About The Airedale Group The Airedale Group is expanding rapidly, employing circa 700 people across multiple locations in the UK. This is a fantastic time to be joining the business, with opportunities for career progression.
