Our client is an international home improvement retail group.

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We're a team made up of over 74,000 passionate people who bring our home improvement brands to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
At our client, Product is central to how we transform customer experiences, scale technology capability, and deliver meaningful change across our international banners. We are looking for a Product Chapter Lead to shape and evolve Product Management and Product Operations capability across the organisation.
This is a highly visible leadership role, suited to an experienced product leader who is passionate about developing people, driving standards, and building a world-class product culture within a complex enterprise environment.
As Product Chapter Lead, you will lead the Product Chapter, setting the strategic direction, annual objectives, and capability plan for the function. Working closely with the Chief Product Officer and senior technology leadership, you will help define the future of Product Management at our client while supporting and developing Product Chapter members across the business.
You will act as a coach, mentor, and strategic leader ensuring product standards, tooling, ways of working, and career pathways continue to evolve in line with modern product practices and the wider our client technology strategy.
Lead the Product Chapter strategy, objectives, and annual roadmap
Drive standards and best practices across Product Management and Product Operations
Own and evolve the Product Career Framework across our client
Partner with the ProdSquad, Product Chapter, Banner Technology Directors, and wider business stakeholders to define product roles, skills, and career pathways
Improve how product is delivered across all product domains and sub-domains
Identify capability gaps and implement plans through upskilling, reskilling, hiring, and development initiatives
Act as a coach and advisor to Product Chapter members, supporting growth and capability development
Drive continuous improvement in tooling, frameworks, and product delivery methods
Collaborate with cross-functional chapters and leadership teams to improve alignment and delivery effectiveness
Support resource planning and prioritisation discussions across Group and third-party teams
Manage Chapter-related budgets, including training, development, and community initiatives
Build strong engagement and communication across banner and group technology teams
Experienced product leader with strong Product Management and/or Product Operations expertise
Passion for advancing product capability, standards, and ways of working
Strong experience influencing senior stakeholders within complex enterprise environments
Proven ability to define strategic vision, gain organisational alignment, and deliver measurable outcomes
Experience coaching, mentoring, and developing product professionals
Strong understanding of modern product delivery methodologies and organisational design
Ability to bring external product thinking and best practice into a large-scale business environment
Collaborative leadership style with strong communication and stakeholder engagement skills
How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.
We value the perspectives new team members bring and encourage you to apply - even if you don't meet 100% of the requirements.
What We Offer
An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at our client here.
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.
Diversity & Inclusion
Our customers come from all walks of life - and so do we. We're committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Interested? xrexnqw Great, apply now and help us to Power the Possible.
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