Description As part of our Emergency Response Team, you'll be the first on the scene at customers' homes, which makes you the face of our brand for people who are worried about potential gas escapes or carbon monoxide activated alarms. Key Responsibilities Sometimes you'll be dealing with the emergency services on behalf of our customers, making you part of a team that's responsible for protecting people's lives. They could be vulnerable, elderly, or simply looking for help, and it's that level of empathy, plus the pride you'll feel from caring for people and keeping them safe in their homes that could make you a Cadent person. It's a role where no two days are the same, so from installation, replacement, and maintenance of gas meters for our home and business customers, to high rise and gas safety regulation surveys, to fitting cooker safety valves, when we say it's a varied role, we mean it. You MUST have a full valid driver's licence. You will be required to work on a shift pattern rota [averaging 40 hours per week] which will include weekends & unsociable hours. Experience and Qualifications We are looking for excellent communication skills and the ability to keep calm under pressure. The ideal candidate shall: Be able to work in a Dynamic and collaborative work environment. Have a Strong knowledge of gas systems, regulations, and safety protocols. Excellent problem-solving skills and attention to detail. Ability to work independently and in a team environment. Excellent communication skills and ability to interact effectively with clients and colleagues. You must have either a CCN1 or CMA1 qualification to apply. A MET1 qualification would be beneficial but is not essential. As well as experience working within a gas environment, including good knowledge of gas appliances; testing, purging and the commissioning of pipework. An understanding of Standards, Legislation, Codes of Practice and Health and Safety. But ultimately, it's about pride, purpose, thinking on your feet, and taking ownership. That's what will make you a perfect fit in our team. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances. TPBN1_UKTJ