About the Role
Join Witherslack Group as an IT Technician, supporting sites across the South East, with the role listed in Belmont, Sutton, London. In this full-time field-based position, you will help keep technology running smoothly so colleagues can focus on supporting young people in special education and care. It is an opportunity to put your technical skills to practical use while contributing to brighter futures.
Key Responsibilities
- Provide day-to-day IT support to colleagues across sites in the South East.
- Investigate and resolve hardware, software and connectivity issues.
- Help install, configure and maintain IT equipment and applications.
- Explain technical issues and solutions clearly to users with different levels of IT confidence.
- Keep accurate records of support requests and escalate more complex issues as needed.
- Support reliable access to the technology used by education and care teams.
What You'll Need
- Practical IT troubleshooting skills and an organised approach to resolving problems.
- Confidence supporting everyday computer hardware, software and network connections.
- Clear communication skills and a patient, helpful approach to user support.
- The ability to prioritise tasks and work both independently and alongside colleagues.
- Willingness to travel between sites across the South East.
- An appreciation of the importance of reliable, secure technology in education and care settings.
What's on Offer
- An advertised salary of £31,044 per year.
- A full-time IT field support role covering sites across the South East.
- An excellent benefits package.
- The opportunity to make a meaningful contribution to the work of special education and care teams.
How to Apply
Apply through this listing to join Witherslack Group, highlighting your relevant IT support skills and interest in helping teams create brighter futures for young people.