As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer side.
Are you a motivated and results-driven sales professional with a passion for building strong customer relationships and driving growth? We're looking for an Inside Sales Representative to join our team in Harlow and play an important role in front-line selling, managing customer relationships, and executing sales strategies to achieve revenue and growth targets.
About the Role:
As an Inside Sales Representative, you will act as a trusted advisor to our customers, using your sales skills, clear communication, and proactive approach to drive sales conversions. You will work closely with customers and suppliers, building relationships, identifying opportunities, and delivering tailored solutions.
Key Responsibilities:
Sales & Business Development: Serve as a trusted advisor to customers, maximizing component and solution opportunities through direct engagement and personalized sellingProactively follow up on quotes, gather and respond to competitive informationNegotiate and close sales to achieve revenue and profitability targetsDevelop and execute strategic sales approaches to gain market share in key segmentsIdentify new business opportunities and upsell/cross-sell relevant products and servicesAddress customer challenges such as part obsolescence, new product introductions, and supply shortages with tailored solutions
Customer and Supplier Relationship Management: Build and maintain strong, long-term relationships with customers and suppliersUnderstand customer needs and provide tailored solutions to ensure satisfactionCollaborate with internal and external teams, including Account Management and Field Application Engineer team, to maximize selling opportunities
Sales Strategy & Execution: Develop and execute quote strategies to maximize conversion rates and profitabilityUtilize proprietary quote analytics and automation tools to enhance efficiencyTrack and analyze sales performance, providing insights to improve sales approachesMaintain accurate records of customer interactions and sales activities using CRM tools like Salesforce
Campaigns & Market Expansion: Drive and follow through on targeted selling campaigns to boost customer engagement and sales conversionsCommunicate and confirm acceptance of all price increasesStay informed about industry trends, competitor activities, and customer needs to refine sales tacticsParticipate in sales training and continuous learning to improve selling skills and product knowledge
What We're Looking For: Business fluency in EnglishProven experience in inside sales or a similar role in electronic component distributionA proactive and persistent approach to sales executionFamiliarity with CRM tools like Salesforce and PowerBI is a plus
What You'll Get: You will be given responsibility for a group of existing customersSupport from our Sales Operations Associate Team for price administrationAssistance from our Customer Service Team for order backlog administrationThe opportunity to focus fully on winning business and driving growthTo work in a challenging, diverse, dynamic corporate environmentProfessional and personal developmentAttractive, performance-based remuneration and benefits
Are you passionate about driving purposeful technology innovation? If so, do not delay and apply now!
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Location: UK-Harlow, United Kingdom (Kao Park Hockham Way)
