About the Role
Join Home Group Limited as a Housing Management Coordinator in Wymondham, Norfolk, on a permanent contract. You’ll provide a housing management service that helps customers manage their tenancies and rent accounts, while supporting them to keep their homes safe and well maintained. Your work will help customers build towards secure, long-term accommodation.
Key Responsibilities
- Provide practical tenancy support tailored to customers’ circumstances.
- Help customers understand their tenancy responsibilities and maintain their homes.
- Support customers to manage their rent accounts and address any concerns.
- Identify housing and property issues and help coordinate appropriate follow-up.
- Support customers as they work towards moving into secure, long-term accommodation.
What You'll Need
- An understanding of housing management, tenancy support or related customer support work.
- A supportive, customer-focused approach and the ability to build positive working relationships.
- Clear communication skills to explain tenancy and rent account matters.
- Good organisational skills to manage priorities and follow up on housing issues.
- A commitment to helping customers live in safe, well-maintained homes.
What's on Offer
- An advertised salary of £28,000.
- A permanent role based in Wymondham, Norfolk.
- A benefits package including a Health Cash Plan.
- The opportunity to make a meaningful difference to customers’ housing stability.
How to Apply
Apply through this listing, highlighting your relevant experience and your approach to supporting customers to maintain their tenancies.