Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. ProfessionalStakeholders:GroupClinicalSpecialist,HeadofOperations,HospitalityManager,Clinical Lead and Nurse Manager, Lifestyle Partners RolePurposeThe Group Memory Care & Lifestyle Specialistwill lead the development and delivery of exceptional, evidence-informed memory care and lifestyle experiences across Loveday. The role brings together specialistdementiaknowledge,meaningfulengagement,memberexperienceandluxuryhospitalityto ensure every member is known as an individual and supported to live with meaning, purpose, choice, dignityandconnection.Thisisahighlyvisible,hands-ongrouprole.Thepostholderwillsetstandards, coach teams in practice, support complex members and families, audit quality, develop innovative programmes and ensure that lifestyle is embedded within everyday care rather than treated as a standalone activities function.Working closely with physicians and healthcare experts.
RoleResponsibilitiesGroup-widememorycarephilosophy,standardsandpractice.Thequality,breadthandpersonalisationoflifestyleandmeaningfulengagementacrossall residences.Memorycareenvironments,routinesandapproachesthatpromoteindependence,orientation, comfort and wellbeing.CoachinganddevelopmentofLifestyleteamsandsupportforcare,nursingandhospitality colleagues in delivering meaningful engagement.Memberlifehistories,preferences,interestsandroutinesbeingtranslatedintoindividualiseddaily experiences promoting the Legacy Hub to ensure maximum usageSpecialistsupportformembersexperiencingdistress,changesinbehaviour,transitionorincreased cognitive need.Familyeducationandengagementrelatingtodementia,memorycareandmeaningfuloccupation.Qualityassurance,audits,actionplansandcontinuousimprovementrelatingtomemorycareand lifestyle.Groupevents,partnershipsandexternalrelationshipsthatenhancememberexperienceleverage Lovedays depth of relationships with healthcare stakeholdersDevelopmentofinnovativeapproachesthatdistinguishLovedayasaleaderinluxuryseniorliving and memory care.WorktounderstandhowtheGellerCommissionreportcanbeleveragetomaximisetheresearch and impact on our work. MemoryCareLeadershipActasthegroupsubject-matterspecialistfordementiaandmemorycare,promoting compassionate, evidence-informed and person-led practice.DevelopandmaintainaclearLovedaymemorycareframeworkthatreflectsclinicalbestpractice while remaining consistent with the Loveday member experience.SupportRegisteredManagersandclinicalteamswithcomplexpresentations,includingdistress, anxiety, changes in behaviour, communication difficulties and transitions.Promotenon-pharmacologicalapproachesandmeaningfuloccupationaspartoftheresponseto distress and unmet need.Reviewthelivedexperienceofmembersreceivingmemorycareandidentifyopportunitiesto improve routines, environments, communication and engagement.Supportteamstounderstandthepersonbehindthediagnosis,includingbiography,relationships, occupation, culture, interests, preferences and lifelong routines. Lifestyle&MemberExperience Set the group standard for an exceptional lifestyle proposition, ensuring programmes are sophisticated,varied,purposefulandtailoredtotheindividualslivingwithineachresidence.Movepracticebeyondatraditionalactivitiescalendarbyembeddingmeaningfulengagement throughout the member's entire day.Ensuremembershaveopportunitiesforphysical,intellectual,cultural,creative,socialandsensory engagement, alongside quieter individual pursuits.Championchoiceandspontaneity,ensuringlifestyleprogrammesrespondtomembersratherthan expecting members to fit our schedule.Workwithhospitality,culinary,careandclinicalteamstocreatejoined-upexperiencesreflectinga private members' club standard of service.DevelopsignatureLovedayexperiencesandpartnershipsappropriatetotheinterestsand expectations of members. QualityAssuranceandGovernance Undertakeregularmemorycareandlifestyleauditsacrossresidences,includingobservationof practice and member experience.Produceclearactionplans,monitorcompletionandescalaterecurringormaterialconcerns.Usememberfeedback,familyfeedback,incidents,complaints,observationsandqualitydatato identify themes and opportunities for improvement.SupportresidencesindemonstratingstrongevidenceagainstrelevantCQCqualitystatements, particularly person-centered care, dignity, choice, independence and responsive care.Contributetogroupgovernancereportingandprovideassuranceonmemorycareandlifestyle standards.Supportpreparationforregulatoryinspections,internalqualityreviewsandduediligenceactivity where required. Training,Coaching&Culture Coachcolleaguesinrealtime,modellingexceptionalinteractionswithmembersratherthanrelying solely on classroom training.Developanddeliverpracticaltrainingindementiacommunication,meaningfulengagement,life story work, responding to distress and creating purposeful days.SupportinductionandongoingcompetencydevelopmentforLifestylecolleaguesandotherrelevant team members.Identifystrongpracticeandcreateopportunitiesforittobesharedacrossthegroup.Buildacultureinwhicheverycolleagueunderstandsthatcreatingameaningfuldayiseveryone's responsibility. FamiliesandExternalPartners/Stakeholders
Providespecialistguidancetofamilieswhereappropriate,helpingthemunderstandchanges associated with dementia and how they can remain meaningfully connected.Supportresidenceswithsensitiveorcomplexfamilyconversationsrelatingtomemorycareand member wellbeing.Developrelationshipswithrelevantculturalorganisations,therapists,specialists,community partners and dementia experts.RepresentLovedayprofessionallyatappropriateevents,forumsandpartnershipmeetings. ContinuousImprovementandInnovation
Keepabreastofdevelopmentsindementiacare,cognitivehealth,lifestyle,technologyand therapeutic approaches and assess their relevance for Loveday.Pilotandevaluatenewinitiativesbeforerecommendinggroup-wideimplementation.Identifyopportunitiesfortechnologytoenhanceindependence,engagement,communicationand quality of life without replacing human connection.ContributetothecontinuedevolutionofLoveday'spropositionandpositioningasaleaderin exceptional later-life care.
EssentialExperience
Significantexperienceindementia,memorycare,olderpeople'sservicesoracloselyrelated specialist field.Strongunderstandingofperson-centereddementiapracticeandtherelationshipbetween cognition, environment, communication, occupation and wellbeing.Experienceofleading,coachingorinfluencingteamsacrossmultipleservicesordepartments.Abilitytoobservepractice,identifyriskorpoorstandardsandtranslatefindingsintopractical improvement.Excellentcommunicationskillswiththeconfidencetoengagemembers,families,frontline colleagues and senior leaders.Anaturallywarm,engagingandhighlyprofessionalapproach,combinedwiththeconfidenceto challenge constructively.Strongorganisationalskillsandtheabilitytoworkindependentlyacrossmultiplelocations.Commitmenttodeliveringexceptionalstandardswithinapremiumserviceenvironment. DesirableRelevantprofessionalqualificationinnursing,occupationaltherapy,psychology,dementiastudies, social care, therapeutic recreation or a related discipline.Recogniseddementiaspecialisttrainingorpostgraduatestudy.Experiencewithinluxuryseniorliving,privatehealthcare,hospitalityoranotherpremiumcustomer environment. xrexnqw ExperienceofCQC-regulatedservicesandqualityassurance.
