Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and, in the future. Salary: £42,000 - £48,000 per annum Location: Salisbury coveringDT,BH,SP postcodes areas Contract Type: Permanent Working Hours: 40 Working pattern: Monday to Friday with on-call requirements Holiday entitlement : 25 + Bank Holidays About the role Responsible for ensuring heating and hot water systems are operating safely, efficiently and reliably, helping customers stay comfortable in their homes. You'll diagnose faults, complete repairs, carry out planned maintenance, and provide a high standard of workmanship while delivering excellent customer service at every visit. What you'll be doing Carry out service and maintenance works on a variety of domestic properties across the region Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards Communicate updates and progress of work, completing the required paperwork electronically and manually What we're looking for Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential) Valid UK driving licence (essential) Previous practical experience in gas maintenance within a domestic capacity Solid understanding of gas safety regulations and industry standards Strong problem-solving skills and the ability to work independently A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants Why Join Us You'll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve. Benefits We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Company vehicle and fuel card supplied Uniform, PPE