About the Role
Join Co-op as a Customer Team Leader at 21–23 Main Street, West Linton, EH46 7EE. This permanent, part-time retail role offers 24 hours per week, with regular overtime, at £14.48 per hour. You'll support the store team in delivering friendly customer service and keeping daily operations running smoothly, including working in the in-store bakery.
The working pattern includes varied shifts across early mornings for store opening, afternoons and late evenings for store closing, with at least one weekend shift. Your shift pattern will be discussed at interview.
Key Responsibilities
- Support and guide colleagues to deliver helpful, welcoming customer service.
- Help coordinate day-to-day store tasks and maintain service standards throughout your shift.
- Assist customers with queries and help resolve issues professionally.
- Work in the in-store bakery, following food safety and hygiene procedures.
- Help keep the store clean, organised and well stocked.
- Support store opening and closing activities as required by your rota.
What You'll Need
- A customer-focused approach and a willingness to lead by example.
- Clear communication skills and the ability to support colleagues.
- Good organisational skills and the ability to prioritise tasks in a busy retail environment.
- Flexibility to work the advertised shift pattern, including early mornings, late evenings and weekends.
- A willingness to work in the bakery and follow food handling, hygiene and safety procedures.
What's on Offer
- Pay of £14.48 per hour.
- A permanent, part-time contract for 24 hours per week.
- Regular overtime.
- A 30% colleague member discount in store.
How to Apply
Apply through this listing to be considered for the Customer Team Leader role at Co-op in West Linton. The closing date is 12 October 2026.