About the Role
Join EE as a full-time Customer Service Advisor, combining customer conversations with sales opportunities and uncapped commission. This role could suit someone with retail or hospitality experience who enjoys talking to people and is ready for a new challenge. The listing is for Perth, Perth & Kinross, Scotland, although the role description refers to EE’s Dundee team, so please confirm the working location when applying. The advertised start date is 2 November 2026.
Key Responsibilities
- Talk with customers to understand their needs and identify suitable EE products and services.
- Explain available options clearly, helping customers make informed decisions.
- Turn customer conversations into sales opportunities through a helpful, personable approach.
- Answer customer questions and provide a positive service experience.
- Work towards sales goals and contribute to the wider team’s success.
What You'll Need
- An outgoing personality, plenty of energy and a genuine enjoyment of talking to people.
- Strong communication and listening skills.
- A customer-focused approach and confidence in building rapport.
- Motivation to succeed in sales and embrace a new challenge.
- Customer-facing experience, such as retail or hospitality, would be useful.
What's on Offer
- An advertised salary of £25,022.
- Uncapped commission, with the opportunity to increase your earnings through sales.
- A full-time role with EE.
- The chance to put your customer service skills to work in a sales-focused team.
How to Apply
Apply through this listing to express your interest in joining EE. Highlight your customer-facing experience and what would make you a great fit for a sales-focused role.
