About the Role
Join EE as a Customer Service Advisor in a sales-focused role where your energy and enjoyment of talking to people can make a difference. You’ll use your customer service skills to understand customers’ needs and help them find suitable options. Although this vacancy is listed under Runcorn, the stated workplace is Stanford House, Birchwood, WA3 7TH, with EE’s Warrington team. This full-time role is 37.5 hours per week, with a start date of 2 November 2026.
Key Responsibilities
- Engage customers in friendly, helpful conversations about their needs.
- Explain relevant EE products and services clearly, helping customers make informed decisions.
- Identify sales opportunities and recommend suitable options.
- Answer customer questions and provide a positive service experience.
- Work towards sales goals and contribute to the team’s success.
What You'll Need
- An outgoing personality and an enthusiastic approach to speaking with customers.
- Good listening and communication skills.
- A customer-focused approach, with the ability to build rapport.
- Motivation to succeed in sales and take on a new challenge.
- Transferable customer service skills, such as those gained in retail or hospitality.
What's on Offer
- A salary of £24,934 with uncapped commission.
- Full-time hours of 37.5 per week.
- The opportunity to put your customer service skills to work in a sales-focused role.
- A place in EE’s Warrington team, based at Stanford House in Birchwood.
How to Apply
Ready to bring your energy and customer service skills to EE? Apply through this listing to be considered for the role.