About the Role
Join EE as a Customer Service Advisor in a full-time, sales-focused role working 37.5 hours per week. If you’re outgoing, energetic and enjoy talking to people, this could be an opportunity to put your customer service skills to work in a new setting. The listing gives Carmarthen, Carmarthenshire as the location, while the role description refers to EE’s Merthyr Tydfil Contact Centre, so please confirm the working location when applying.
Key Responsibilities
- Engage customers in friendly, professional conversations about their needs.
- Help customers understand relevant EE products and services.
- Identify sales opportunities and recommend suitable options.
- Answer customer questions clearly and provide helpful service.
- Work with colleagues to support a positive customer experience and team sales goals.
What You'll Need
- An outgoing personality and enthusiasm for speaking with customers.
- Strong communication and listening skills.
- A customer-focused approach and the ability to build rapport.
- Motivation to work in sales and take on a new challenge.
- Transferable customer-facing skills, such as those gained in retail or hospitality.
What's on Offer
- A salary of £26,788.
- Full-time hours of 37.5 per week.
- A customer-facing sales opportunity with EE.
- The chance to build on your customer service experience in a contact centre team.
How to Apply
Apply through this listing, highlighting your customer service experience and what interests you about a sales-focused role with EE. Please confirm the working location as part of your application.