About the Role
Join EE as a full-time Call Centre Operator in a sales-focused role with uncapped commission. If you’re outgoing, energetic and enjoy talking to people, this could be an opportunity to put your customer service skills to work in sales. The vacancy is listed for Arbroath, Angus, while the role description refers to EE’s Dundee team, so please confirm the working location when applying. The advertised start date is 2 November 2026.
Key Responsibilities
- Speak with customers over the phone to understand their needs.
- Explain relevant EE products and services clearly and confidently.
- Help customers choose options that suit their requirements.
- Work towards sales targets while providing a positive customer experience.
- Handle customer questions professionally and record relevant information accurately.
What You'll Need
- An outgoing personality and enthusiasm for talking to people.
- Strong communication and listening skills.
- A customer-focused approach, with the ability to build rapport.
- Motivation to develop your sales skills and work towards targets.
- Transferable customer service skills; experience in retail or hospitality could be useful.
What's on Offer
- An advertised salary of £22,847.
- Uncapped commission, offering the opportunity to increase your earnings through sales.
- A full-time position with EE.
- An opportunity to bring your customer-facing experience into a sales role.
How to Apply
Apply through this listing to express your interest. Highlight your customer-facing experience and what would make you a great fit for a sales role with EE.