About the Role
Join EE as a full-time Call Centre Operator in a sales-focused role, working 37.5 hours per week. Listed for Pontypridd, Rhondda Cynon Taff, this opportunity is based at EE’s Merthyr Tydfil Contact Centre. If you’re outgoing, energetic and enjoy talking to people, this could be a great next step from retail, hospitality or another customer-facing role.
Key Responsibilities
- Speak with customers over the phone, building rapport and understanding their needs.
- Help customers explore EE products and services that suit their requirements.
- Explain available options clearly and answer customer questions.
- Identify sales opportunities while keeping the customer’s needs at the heart of each conversation.
- Contribute to a positive team environment and work towards sales objectives.
What You'll Need
- An outgoing personality and an enthusiastic approach to speaking with customers.
- Clear communication skills and the ability to listen carefully.
- A customer-focused attitude, with the confidence to handle questions professionally.
- Motivation to develop your sales skills and take on a new challenge.
- Customer-facing experience, such as retail or hospitality, would be useful.
What's on Offer
- A salary of £24,378 per year.
- A full-time role working 37.5 hours per week.
- The opportunity to build sales experience with EE.
- A people-focused team environment at the Merthyr Tydfil Contact Centre.
How to Apply
Apply through this listing to join EE, highlighting your customer-facing experience and what makes you well suited to a sales role.