About the Role
Start your career with EE as a full-time Apprentice Sales Advisor, developing your sales and customer service skills while working towards a recognised qualification. You'll help customers explore products and services that suit their needs, with opportunities to earn commission alongside your salary. This listing is advertised for Carmarthen, Carmarthenshire, but the role details name the EE Contact Centre at Rhydycar Business Park, Merthyr Tydfil, CF48 1DH; please confirm the working location when applying.
Key Responsibilities
- Speak with customers to understand their needs and explain suitable EE products and services.
- Support sales conversations with clear, helpful information so customers can make informed choices.
- Work towards sales goals while delivering a positive customer experience.
- Build your product knowledge and put your apprenticeship learning into practice.
- Take part in training and work towards completing your customer service qualification.
What You'll Need
- Clear communication skills and a willingness to listen to customers.
- An interest in sales, customer service and mobile and broadband services.
- A positive approach to learning and receiving feedback.
- Motivation to work towards goals and develop new skills.
- Commitment to a full-time role and a 15-month apprenticeship.
What's on Offer
- A full-time sales apprenticeship with EE.
- A starting salary with progression following successful completion of the apprenticeship. Salary details differ within the listing, so please confirm the applicable starting pay when applying.
- An uncapped commission scheme.
- An NVQ Level 2 in Customer Service upon successful completion of the 15-month apprenticeship.
- Discounts on mobile and broadband services.
How to Apply
Apply through this listing to express your interest in joining EE as an Apprentice Sales Advisor. Please confirm the working location and salary with the recruitment team as part of your application.