Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
All about you
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. This is an exciting opportunity to join the team supporting a logistics contract of the leading UK manufacturer of rollers shutter doors SWS. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own. The role incudes a physical and manual element handling bulk items and components. Yourself along with a team of dedicated drivers already in place will load the vehicles in the AM onto multiple delivery vehicles and then proceed with completing deliveries. Politeness and customer service is an essential element to this role as communication with delivery customers will be a crucial part of the daily activities, you will build a report with customers as they take on regular deliveries and become regular faces within your delivery routine.
Key responsibilities Represent DX and the customer in a professional manner at all times Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed Ensure all product are scanned using DX scanning equipment Ensure all deliveries are loaded safely prior to leaving the depot Observe DX procedures and policies at all times Manage your routing to ensure premium and timed deliveries are achieved Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times Ensure all delivery and on road issues are reported to the traffic office xrexnqw immediately Ensure the customer receives their deliveries in excellent condition every time Deal with any customer issues in a polite and effective manner Ensure collections are made in line with given instructions and times
Essential Criteria Must hold C1 or above on licence with valid DQC and Tacho card Maximum of 6 points on licence and no bans Takes pride in delivering exceptional customer service Ability to build a rapport with customers
Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Quality uniform branded with the contractor's logo Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!!
